Archives by date

You are browsing the site archives by date.

Mobile Phones and Healthcare….. So What’s the Problem??

I am seeing more and more healthcare providers using their mobile phones to communicate via text with patients and while researching found an article related to this practice and the potential HIPAA violations.  Here’s a snippet from that article…. So what’s the problem?  Unfortunately, traditional SMS messaging is inherently nonsecure and noncompliant with safety and [...]

Make It Easy for Patients to Pay

It starts with the front desk explaining to patients about their charges at the time the appointment is set.  You set the tone for payments by training the front office staff on how to teach patients how to comply with your office policies regarding payment.  Tell patients your expectations in your policies and your actions. [...]